Frequently Asked Questions
1. Why do I need to rent a wheelchair?
2. How heavy is the wheelchair?
3. How good are your wheelchair rental rates compared to other companies?
4. I'm not sure how long do I need the wheelchair.
5. Can you provide delivery services?
6. Can I look at the wheelchair first?
7. Do you sell 2nd hand or used wheelchair at a much lower price?
8. How is your delivery schedule like? Can you deliver on the same day? Can you deliver at night?
9. Can I pay through internet transfer? What are the options available for internet transfer?
- Temporary usage (e.g. overseas holiday, guest visiting, injury, shopping, corporate event etc)
- New wheelchairs are quite expensive and no buy-back scheme
- Storage issue when you no longer need the wheelchair
2. How heavy is the wheelchair?
- A normal chrome wheelchair is weighted from 16 - 20kg
- A normal aluminum lightweight wheelchair is weighted from 12 - 14kg
3. How good are your wheelchair rental rates compared to other companies?
- Our rates are the best in the market. Do let us know if you can find a better offer elsewhere.
4. I'm not sure how long do I need the wheelchair.
- Call and discuss with us. We will work out the best arrangement for you. No worries!
5. Can you provide delivery services?
- Yes we do. For wheelchair rental, we charge $20 per trip. For purchase of wheelchairs, we provide free delivery.
6. Can I look at the wheelchair first?
- No problem. You can always come down to our office to look at any wheelchair. No obligation.
7. Do you sell 2nd hand or used wheelchair at a much lower price?
- Temporary we do not sell used wheelchair. However, we will have this service up soon. Check out with us again. Call 6254 2916.
8. How is your delivery schedule like? Can you deliver on the same day? Can you deliver at night?
- Unfortunately, due to limited human resource, we have limitation delivery schedule.
- We are only able to deliver the product, soonest by next business working day, Monday to Friday, 10am to 5pm.
9. Can I pay through internet transfer? What are the options available for internet transfer?
- We accept online payment through Paypal only. Please provide us your email address and we will send you an invoice via Paypal. A credit card is required.
